Job Details

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ACT Fibernet

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Job Description

Job Title Executive – Tele caller
Career Level Mid Level
Job Type Full Time
Job Shift Full Time
Functional Area Accounting and Finance
Qualification Under Graduate (UG)
No of Openings 15
Job Experience 1.1 to 3.0 years
Language English
Tamil
Salary Salary as per Industry Standards
Roles & Responsibilities

Responsible to call customer and remind for payment.

Responsible to act as a bridge between field executives and team leaders 

Responsible for constantly follow up Arrears payment

Work consistently to rectify billing error 

Responsible for Analysis and feedback of unpaid accounts 

Follow up for reactivation of inactive accounts.

Work Experience: 

Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice process) 

Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) 

Should have experience handling MIS or strong experience with MS excel, MS word 

Should possess excellent communication and interpersonal skills. 

Immediate Joiners or Max 15 days notice period preferred 

Language preferred - English & Tamil 

Week Off: 6 days working & 1 day rotational week off / Rotational Day shifts. 

Age : Not more than 33 years

Company Details

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ACT Fibernet

Chennai

Description

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.