|Job Title||Executive – Tele caller|
|Career Level||Mid Level|
|Job Type||Full Time|
|Job Shift||Full Time|
|Functional Area||Accounting and Finance|
|Qualification||Under Graduate (UG)
|No of Openings||15|
|Job Experience||1.1 to 3.0 years|
|Salary||Salary as per Industry Standards|
|Roles & Responsibilities||
Responsible to call customer and remind for payment.
Responsible to act as a bridge between field executives and team leaders
Responsible for constantly follow up Arrears payment
Work consistently to rectify billing error
Responsible for Analysis and feedback of unpaid accounts
Follow up for reactivation of inactive accounts.
Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice process)
Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process)
Should have experience handling MIS or strong experience with MS excel, MS word
Should possess excellent communication and interpersonal skills.
Immediate Joiners or Max 15 days notice period preferred
Language preferred - English & Tamil
Week Off: 6 days working & 1 day rotational week off / Rotational Day shifts.
Age : Not more than 33 years