ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.
Job Title | Executive – L2 THD |
Career Level | Entry Level |
Job Type | Full Time |
Job Shift | Full Time |
Functional Area | Others |
Qualification | Diploma Under Graduate (UG) |
No of Openings | 15 |
Job Experience | 1.1 to 3.0 years |
Language |
Hindi Tamil Telugu |
Salary | Salary as per Industry Standards |
Roles & Responsibilities | To provide customer satisfaction on every call To ensure closure of the ticket within the prescribed TAT To provide speedy resolution Willingness to work in rotational Off & rotational Shifts To resolves product or service problems by clarifying the customer's complaint To ensure support to all Engineers in field, sharing the configuration and responsible for internal technical support and external technical cooperation Work Experience Minimum of 1 – 3 Years of work experience Experience in customer service or call center background is preferred Experience in handling technical calls will be preferred Strong communication skills Good interpersonal skills Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage. |
Date Posted : 20 April, 2022
Location : Raja annamalaipuram, Chennai
Expires On : 17 October, 2022
Skills : Customer Service
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.