Job Details

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ACT Fibernet

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Job Description

Job Title Executive – Customer Service
Career Level Entry Level
Job Type Full Time
Job Shift Rotational Shift
Functional Area Others
Qualification Under Graduate (UG)
No of Openings 15
Job Experience
Language Tamil
Telugu
Kannada
Hindi
Salary Salary as per Industry Standards
Roles & Responsibilities

To provide customer satisfaction on every call / e-mail. 

To ensure closure of the ticket / e-mail within the prescribed TAT 

To provide speedy resolution 

Willingness to work in rotational Off & rotational Shifts 

To resolves product or service problems by clarifying the customer's complaint 

Work Experience 

Minimum of 1 – 3 Years of work experience 

Experience in customer service or call center background is preferred 

Strong communication skills 

Good interpersonal skills 

Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage.

Company Details

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ACT Fibernet

Chennai

Description

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.