Job Details

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SAKTHISARADHA TVS

Become a TVS Motor Dealer. Partnering with TVSM gives you the opportunity to sell diversified products to possibly the largest set of customers, thus maximizing ...

Job Description

Job Title Service Advisor
Career Level Mid Level
Job Type Full Time
Job Shift Full Time
Functional Area Sales & Marketing / Business Development
Qualification Diploma
Under Graduate (UG)
No of Openings 3
Job Experience upto 1 year
Language Tamil
English
Preferred Location Coimbatore
Salary Salary as per Industry Standards
Roles & Responsibilities

JD

  • Communicates with clients about vehicle problems, insurance questions, and warranty issues
  • Maintains positive relationships with clients to ensure repeat and return customers
  • Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available
  • Answers customer questions about services, including when to expect vehicle repairs
  • Displays extensive knowledge about products and services
  • Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
  • Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups
  • Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
  • Acts as an advocate for clients when communicating vehicle problems and needs to repair department
  • Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner
  • Processes customer payments

Company Details

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SAKTHISARADHA TVS

Coimbatore

Description

Become a TVS Motor Dealer. Partnering with TVSM gives you the opportunity to sell diversified products to possibly the largest set of customers, thus maximizing ...